Business Development & Implementation Specialist

Job Responsibilities • Identify and acquire new clients to achieve sales targets and increase company revenue. • Build and maintain strong relationships with corporate clients and understand their business needs. • Present the company’s products and services and recommend suitable solutions based on client requirements. • Prepare proposals, quotations, and presentations, and negotiate commercial terms with clients. • Manage the sales process from identifying potential clients to closing deals and signing contracts. • Coordinate with Operations, IT, Finance, and other departments to ensure successful implementation of contracted services. • Manage client onboarding and implementation activities, ensuring services are activated within agreed timelines. • Communicate client requirements clearly to internal teams and follow up to ensure all agreed services are delivered. • Provide guidance and training to clients on the company’s systems, tools, and services. • Monitor implementation progress, address challenges, and coordinate solutions to ensure a smooth client experience. • Identify upselling and cross-selling opportunities to increase revenue from existing clients. • Follow up with clients after implementation to ensure satisfaction and identify opportunities for further business. • Maintain accurate sales records, client information, implementation plans, and performance reports. • Prepare regular reports on sales activities, pipeline progress, revenue, and implementation status. Qualifications • Bachelor’s degree in Business Administration, Marketing, or a related field. • Minimum of 3 years of relevant experience in sales, business development, implementation, or account management. • Strong sales, negotiation, presentation, and communication skills. • Ability to build and maintain long-term client relationships. • Good understanding of client onboarding and service implementation processes. • Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint. • Good command of English, both written and spoken. • Strong organizational and problem-solving skills, with the ability to manage multiple clients and meet deadlines. • Ability to work independently, achieve sales targets, and coordinate effectively with cross-