Cashier Customer Service

Company Description Papa John’s is a global pizza restaurant brand known for quality ingredients, consistent service, and a focus on customer satisfaction. The Doha, Qatar locations bring this international brand experience to the local community, offering dine-in, takeout, and delivery options. Team members work in a fast-paced, customer-focused environment with clear operational standards and training support. Papa John’s in Doha emphasizes teamwork, respect, and a professional workplace, providing opportunities to learn restaurant operations and grow within the organization. Role Description The Cashier Customer Service role at Papa John’s Doha Qatar is a full-time, on-site position based in Doha. This role is responsible for greeting guests, taking orders accurately at the counter or over the phone, processing cash and card payments, and issuing receipts. The Cashier Customer Service team member supports the front-of-house operations by answering customer questions, handling basic concerns, and coordinating with the kitchen staff to ensure timely and accurate order delivery. Daily tasks include maintaining a clean and organized counter area, checking order details for accuracy, and following company procedures for cash handling and point-of-sale systems. The role also involves supporting promotional activities, upselling menu items, and contributing to a positive guest experience in a busy restaurant environment. Qualifications • Strong customer service skills, including friendly communication, active listening, and a professional attitude with guests and team members. • Basic cashier and POS skills, including handling cash, cards, receipts, and following standard cash reconciliation procedures. • Ability to work effectively in a fast-paced food service environment, including multitasking, staying organized, and following health and safety guidelines. • Teamwork and reliability, including punctuality, cooperation with kitchen and delivery staff, and willingness to support different front-of-house tasks. • Basic numeracy and English communication skills; additional language skills (such as Arabic) are an advantage. • Prior experience in retail, hospitality, or restaurant customer service is preferred but not required. • Availability to work shifts, weekends, and evenings as required by restaurant operations. Show more Show less Company Description Papa John’s is a global pizza restaurant brand known for quality ingredients, consistent service, and a focus on customer satisfaction. The Doha, Qatar locations bring this international brand experience to the local community, offering dine-in, takeout, and delivery options. Team members work in a fast-paced, customer-focused environment with clear operational standards and training support. Papa John’s in Doha emphasizes teamwork, respect, and a professional workplace, providing opportunities to learn restaurant operations and grow within the organization. Role Description The Cashier Customer Service role at Papa John’s Doha Qatar is a full-time, on-site position based in Doha. This role is responsible for greeting guests, taking orders accurately at the counter or over the phone, processing cash and card payments, and issuing receipts. The Cashier Customer Service team member supports the front-of-house operations by answering customer questions, handling basic concerns, and coordinating with the kitchen staff to ensure timely and accurate order delivery. Daily tasks include maintaining a clean and organized counter area, checking order details for accuracy, and following company procedures for cash handling and point-of-sale systems. The role also involves supporting promotional activities, upselling menu items, and contributing to a positive guest experience in a busy restaurant environment. Qualifications • Strong customer service skills, including friendly communication, active listening, and a professional attitude with guests and team members. • Basic cashier and POS skills, including handling cash, cards, receipts, and following standard cash reconciliation procedures. • Ability to work effectively in a fast-paced food service environment, including multitasking, staying organized, and following health and safety guidelines. • Teamwork and reliability, including punctuality, cooperation with kitchen and delivery staff, and willingness to support different front-of-house tasks. • Basic numeracy and English communication skills; additional language skills (such as Arabic) are an advantage. • Prior experience in retail, hospitality, or restaurant customer service is preferred but not required. • Availability to work shifts, weekends, and evenings as required by restaurant operations. Show more Show less