Front Desk Agent - Québec-Charlevoix Club Med Charlevoix

* This is not a G.O. position* This position is only available for local candidates at our resort of Quebec-Charlevoix. Accommodation available near the village with shuttle service. ($) Full-time: 40 hours/week. You are • Sociable, you know how to connect with our guests and build a trusting relationship. • Helpful and attentive, finding the right solution for all our guests. • Multilingual, you master at least two languages and are comfortable with international guests. You will • Be responsible for welcoming guests, providing information and personalising customer relations • Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations • Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.) • Develop internal sales and ensure the invoicing for the stay or local sales • Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets All our positions are open to people with disabilities.