Information Technology Administrator

About the Role Arkan Marketing Services WLL is looking for a hands-on IT Administrator to manage daily IT operations and provide technical support across the company. This role is responsible for maintaining reliable IT systems, resolving technical issues, managing user access, and supporting secure and efficient business operations. Key Responsibilities • Provide technical support for hardware, software, network connectivity, email, and user access issues. • Install, configure, maintain, and troubleshoot computers, printers, mobile devices, and other IT equipment. • Administer user accounts, email systems, access permissions, and basic server operations. • Maintain routers, switches, Wi-Fi, and internet connectivity. • Manage system updates, security patches, antivirus protection, data backups, and basic recovery procedures. • Maintain accurate records of IT assets, software licences, equipment allocation, and system configurations. • Handle IT onboarding and offboarding, including account setup, access removal, and equipment handover. • Coordinate with external vendors and service providers for IT maintenance, purchases, and technical support. • Identify recurring issues and implement improvements to system reliability, security, and support processes. Qualifications • Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field. • 3–5 years of hands-on experience in IT support and system administration. • Good knowledge of Windows operating systems, Microsoft 365, user account management, and basic server administration. • Practical understanding of networking, TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting. • Experience with endpoint security, data backups, and IT asset management. • Strong troubleshooting, documentation, and communication skills, with the ability to prioritise and resolve issues independently. • Experience supporting ERP systems, cloud platforms, and IT helpdesk tools is an advantage. • Ready to join immediately in Qatar. How to Apply Send your updated CV to career@arkanmktg.com with the subject line: • IT Administrator – [Your Name]