Online Chat Support Representative

We Are Hiring | Online Chat Support RepresentativePosition: Online Chat Support Representative Employment Type: Full-time / Part-time Work Arrangement: Remote Job Responsibilities • Respond to customer inquiries through online chat and messaging platforms • Provide accurate information about products, services, and company policies • Assist customers with questions, requests, and common issues • Follow up on customer concerns and provide timely responses • Maintain professional and friendly communication with customers • Record chat interactions and update customer information • Escalate complex issues to the appropriate team when necessary • Help improve customer satisfaction through efficient support • Perform basic customer service and administrative tasks Minimum Requirements • High school diploma, diploma, degree, or equivalent • No previous experience required • Fresh graduates are welcome to apply • Basic computer and internet skills • Good written communication skills • Accurate typing and attention to detail • Friendly, patient, and customer-focused attitude • Responsible, organized, and willing to learn • Able to manage time and work independently • Reliable internet connection and a suitable remote working environment What We Offer • Remote work opportunity • Entry-level friendly position • Training and guidance provided • Opportunity to develop communication and customer service skills • Supportive and professional working environment • Career growth and development opportunities • Interested candidates are encouraged to submit their CV to apply.