Retail Banking Sales Manager

About the Role Starlink Qatar is hiring an experienced Retail Banking Sales Manager to lead a retail banking sales team for a leading local bank in Qatar. You will implement sales initiatives and strategies to maximise retail banking revenue and profit. Key Responsibilities Sales Planning • Analyse, forecast and plan the sales target requirements of the team. • Implement the sales plan set by senior sales leadership to ensure targeted revenues are met. • Prepare and regularly monitor sales plans, identify areas of unsatisfactory performance and act on improvement opportunities. • Explore new business opportunities with new individuals and allocated channels to meet or exceed sales targets. Sales Growth and Portfolio Quality • Grow the asset and liability portfolio in line with departmental plans and strategy. • Represent the bank in the market to promote its image, enhance its reputation and win new business. • Maintain portfolio quality by monitoring and resolving loan delinquencies, overdrafts and loan/deposit maturities. Customer Growth and Service • Grow the customer base through cross-selling and the development of strong customer relationships. • Ensure high-quality customer service and review customer complaints to maintain satisfaction. • Resolve customer issues promptly and effectively. Requirements • University degree in Business Administration, Accounting or Finance. • Minimum 5 years of banking experience with a leading local bank in Qatar, with increasing managerial responsibilities. • Current or most recent experience must be with a local bank in Qatar. • Excellent knowledge of retail banking operations and retail/personal banking products and services in the Qatar market. • Excellent sales management and customer relationship management skills. • Strong leadership and people management skills, including mentoring and coaching. • Good understanding of QCB and international banking regulations and documentation. • Strong presentation, communication, negotiation and opportunity identification skills. • Strategic thinker, able to work with internal and external stakeholders in a multicultural environment. • Multilingual (English/Arabic) preferred.