Sales Agent

To drive sustainable portfolio growth by activating, acquiring, and converting eligible micro-business customers into financed clients, while maintaining underwriting discipline, regulatory compliance, and strong customer relationships. Key Responsibilities • Lead Generation & Activation • Activate onboarded customers who have not yet applied. • Re-activate previous borrowers to increase repeat financing. • Source new eligible micro-businesses through field prospecting and structured data processing. • Build and maintain a qualified pipeline aligned with monthly targets. • Application & Deal Execution • Educate customers on products and eligibility criteria. • Collect and submit complete and accurate applications. • Coordinate with Credit and Operations to close deals within defined SLAs. • Maintain strong application-to-disbursement conversion ratios. • Portfolio Growth • Achieve monthly disbursement targets. • Contribute to repeat borrower growth. • Support sustainable portfolio quality through disciplined sourcing. • Customer Management • Build long-term client relationships. • Ensure high customer satisfaction and professional engagement. • Compliance & Reporting • Adhere strictly to internal policies and regulatory standards. • Avoid mis-selling and maintain audit-ready documentation. • Update CRM accurately and submit weekly/monthly performance reports. • Track KPIs including disbursement volume, applications, conversion rate, and portfolio quality (in coordination with Risk). Qualifications & Experience Education • Diploma or bachelor’s degree in business, Finance, Marketing, or related field. Experience • 3-5 years of sales experience (must have experience in lending). • Experience dealing with micro business clients is highly preferred. • Understanding of lending or financial products is a must. Skills & Competencies • Strong persuasion and negotiation skills. • Target-driven and performance-oriented mindset. • Basic financial literacy (understanding margins, cash flow basics). • Ability to explain financing terms clearly. • CRM/system usage capability. • Strong communication skills (Arabic required, English preferred). Behavioral Competencies: • Ownership mindset. • Ethical selling behavior. • High energy and resilience. • Comfortable working in a fast-growing fintech environment. • Strong collaboration with Credit & Operations teams. About Nayla Finance Nayla Finance is a fast-growing Saudi fintech company on a mission to redefine financial inclusion. We move fast, build with purpose, and empower micro-businesses with smart, compliant, and people-focused financial solutions. We’re building a world-class team that values ownership, clarity, and impact.