Senior Solution Architect – Microsoft Dynamics 365 / CRM

Key Responsibilities JOB DESCRIPTION • Define and maintain the end-to-end solution architecture for Microsoft Dynamics 365 CRM-based solutions. • Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse, Azure and related Microsoft technologies. • Lead technical architecture and design for new services, enhancements, integrations, and transformation initiatives. • Review existing architecture and identify opportunities for optimization, modernization, and simplification. • Design integration architecture between Dynamics 365, Databricks, enterprise applications, APIs, external systems, and data platforms. • Define API, integration, data flow, authentication, and security architecture. • Ensure appropriate application, data, integration, and infrastructure architecture principles are followed. • Work closely with business analysts, developers, data architects, cybersecurity teams, infrastructure teams, and project managers. • Review technical designs, solution architecture documents, integration specifications, and development approaches. • Provide technical leadership and guidance to development and implementation teams. • Ensure solutions comply with organizational security, data protection, governance, and architecture standards. • Identify technical risks, dependencies, scalability issues, and potential points of failure. • Support technical evaluations and provide recommendations on technology and solution options. • Participate in architecture review boards and technical decision-making. • Ensure high availability, disaster recovery, performance, scalability, and maintainability are considered in solution designs. Responsibilities Technical Skills: • Minimum 10+ years of experience in IT, with significant experience in solution/enterprise architecture. • Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM. • Strong expertise in Dynamics 365 Customer Engagement (CE) and Microsoft Dataverse. • Strong knowledge of Dynamics 365 architecture, customization, security roles, business units, workflows, plugins, APIs, and integrations. • Strong experience with Azure cloud architecture. • Strong experience designing enterprise integrations using APIs, REST, messaging, and integration platforms. • Strong understanding of data architecture and integration between CRM and enterprise data platforms. • Strong understanding of Databricks and modern data-platform architecture, sufficient to design and govern integrations with the data platform. • Experience with Microsoft technologies such as Azure Integration Services, API Management, Logic Apps, Functions, Service Bus, Power Platform, and Power BI is highly desirable. • Strong understanding of identity and security technologies, including Microsoft Entra ID, OAuth 2.0, SSO, MFA, RBAC, and secure API integration. • Experience with enterprise architecture principles and architecture documentation. • Strong understanding of performance, scalability, high availability, and disaster recovery. • Excellent communication and stakeholder-management skills. Education QUALIFICATIONS Bachelors Degree in Computer Science or any related IT field. Preferred Certifications • Microsoft Certified: Power Platform Solution Architect Expert • Microsoft Certified: Dynamics 365-related certifications • Microsoft Certified: Azure Solutions Architect Expert • TOGAF or equivalent enterprise architecture certification