Tamheer Opportunity – Service Advisor

We are seeking a motivated individual to join our team as a Service Advisor. The ideal candidate will be responsible for providing exceptional customer service, assisting clients with their service needs, and ensuring a smooth and efficient service experience. Locations: • Jeddah Requirements: • Diploma's degree in Mechanical Vehicle Engine, or related field preferred. • Good communication and interpersonal skills • Proficiency in Microsoft Office • Strong organizational and coordination abilities • English proficiency is preferred • Eligible for Tamheer Program Key responsibilities: • Greeting customers and assessing their service requirements. • Communicating effectively with customers to explain services, costs, and timelines. • Coordinating with technicians to ensure timely completion of services and repairs. • Maintaining accurate records of customer interactions and service requests. • Following up with customers to ensure satisfaction and address any concerns. • Providing recommendations for additional services based on customer needs and vehicle condition. • Ensuring compliance with company policies and procedures while delivering high-quality service. • Assisting in managing the service department's workflow and scheduling appointments.