Travel Reservations Officer

We are looking for an experienced and detail-oriented Travel Reservations Officer to join our team. The ideal candidate must have strong hands-on experience in flight reservations and ticketing, excellent proficiency in Galileo (Travelport), and a solid understanding of visa requirements and international travel regulations. Key Responsibilities: • Handle flight reservations, ticket issuance, reissues, amendments, cancellations, and refunds using Galileo (Travelport) and airline booking portals. • Check flight availability, compare fares, and ensure booking accuracy and compliance with airline fare rules. • Verify visa, entry, transit, passport validity, and other applicable travel requirements before confirming reservations. • Respond promptly to customer inquiries and urgent booking requests, including outside official working hours in accordance with approved on-call arrangements. • Prepare and submit accurate Daily Sales Reports, including ticket sales, transaction costs, commissions, profit margins, refunds, and outstanding balances, as applicable. • Coordinate hotel bookings, travel insurance, car rentals, and other travel-related services when required. • Maintain accurate booking records, follow up on pending requests, and ensure professional customer service. Qualifications and Requirements: • Minimum 5 years of relevant experience in a travel agency, preferably in flight reservations and ticketing. • Proven hands-on experience with Galileo (Travelport) is mandatory. • Strong knowledge of airline reservation portals, airfare rules, ticketing procedures, reissues, cancellations, and refunds. • Good understanding of international visa requirements, entry regulations, and transit rules. • Experience preparing daily sales reports and reconciling booking transactions. • Good command of written and spoken English. • Proficiency in Microsoft Office and computerized reservation systems. • Strong attention to detail, time management, communication, and problem-solving skills. • High level of reliability, accountability, and flexibility in handling urgent travel requests. Work Location: Dubai, UAE How to Apply: Interested candidates who meet the above requirements are invited to send their updated CV to racsllc26@gmail.com. Email Subject: Application – Travel Reservations Officer Show more Show less We are looking for an experienced and detail-oriented Travel Reservations Officer to join our team. The ideal candidate must have strong hands-on experience in flight reservations and ticketing, excellent proficiency in Galileo (Travelport), and a solid understanding of visa requirements and international travel regulations. Key Responsibilities: • Handle flight reservations, ticket issuance, reissues, amendments, cancellations, and refunds using Galileo (Travelport) and airline booking portals. • Check flight availability, compare fares, and ensure booking accuracy and compliance with airline fare rules. • Verify visa, entry, transit, passport validity, and other applicable travel requirements before confirming reservations. • Respond promptly to customer inquiries and urgent booking requests, including outside official working hours in accordance with approved on-call arrangements. • Prepare and submit accurate Daily Sales Reports, including ticket sales, transaction costs, commissions, profit margins, refunds, and outstanding balances, as applicable. • Coordinate hotel bookings, travel insurance, car rentals, and other travel-related services when required. • Maintain accurate booking records, follow up on pending requests, and ensure professional customer service. Qualifications and Requirements: • Minimum 5 years of relevant experience in a travel agency, preferably in flight reservations and ticketing. • Proven hands-on experience with Galileo (Travelport) is mandatory. • Strong knowledge of airline reservation portals, airfare rules, ticketing procedures, reissues, cancellations, and refunds. • Good understanding of international visa requirements, entry regulations, and transit rules. • Experience preparing daily sales reports and reconciling booking transactions. • Good command of written and spoken English. • Proficiency in Microsoft Office and computerized reservation systems. • Strong attention to detail, time management, communication, and problem-solving skills. • High level of reliability, accountability, and flexibility in handling urgent travel requests. Work Location: Dubai, UAE How to Apply: Interested candidates who meet the above requirements are invited to send their updated CV to racsllc26@gmail.com. Email Subject: Application – Travel Reservations Officer Show more Show less