User Experience Writer

• Minimum 5 years of professional UX writing, content design, product content, or digital copywriting experience, supported by a strong portfolio demonstrating relevant work across complex digital journeys. • Advanced or native-level written and spoken proficiency in both English and Arabic, with exceptional grammar, editing, and proofreading skills in each language. • Proven experience writing UX content for mobile applications, web platforms, and responsive digital experiences. • Demonstrated experience working closely with UI/UX Designers in Figma and contributing throughout the product design and delivery lifecycle. • Strong understanding of user-centered design, interaction design, information architecture, accessibility, localization, and usability principles. • Hands-on experience contributing content standards to an established design system, including reusable content patterns, component guidance, terminology, and content tokens. • Experience creating UX writing or content-design guidelines, governance models, editorial standards, voice-and-tone frameworks, and bilingual terminology libraries. • Ability to simplify complex product, technical, policy, legal, and regulatory information into concise and actionable interface content. • Experience conducting content audits, mapping content across user journeys, and applying research or usability findings to improve content. • Strong stakeholder-management, facilitation, and presentation skills, including the ability to explain content decisions and present guidelines for senior review. • Experience collaborating with PR, Brand, Marketing, Legal, Compliance, Product, Technology, and Delivery teams. • Experience in banking, financial services, or similarly complex and regulated digital environments is strongly preferred. Desired Attributes • Proactive, hands-on, and comfortable taking ownership of UX content quality and governance. • Customer-focused, culturally aware, and attentive to nuance across English and Arabic. • Able to work effectively in a fast-paced environment with evolving requirements and ambiguity. • Curious and confident in asking questions, challenging assumptions constructively, and advocating for clarity and consistency. • Strong problem-solving skills with a pragmatic, detail-oriented, and delivery-focused mindset. • Able to work independently while collaborating effectively across multidisciplinary teams.