Administrateur des ventes

Role Description This full-time, on-site Administrateur des ventes role at DELTA CUISINE is based in Tunis, Tunisia. The role involves managing the end-to-end sales administration process, including preparing quotations, processing orders, and ensuring accurate invoicing. The Administrateur des ventes maintains up-to-date customer records, coordinates with the sales team and production/logistics to ensure timely delivery, and monitors order status. The role includes handling customer inquiries, resolving issues related to orders or billing, and supporting sales reporting and documentation. The Administrateur des ventes also contributes to improving sales processes, maintaining compliance with internal procedures, and supporting overall sales performance. Qualifications - Strong Client Relations and Customer Service skills, with the ability to communicate clearly and maintain professional, long-term relationships. - Proven experience in Sales and Sales Operations, including order processing, coordination with internal teams, and basic sales reporting. - Competence in Invoicing and related administrative tasks, ensuring accuracy, compliance with company policies, and timely follow-up on payments. - Good organizational and time-management skills, with attention to detail and the ability to handle multiple priorities in a fast-paced environment. - Proficiency with office software (e.g., MS Office, CRM or ERP systems) and comfort working with digital tools and databases. - Strong written and verbal communication skills in French; English and/or Arabic language skills are an asset. - Ability to work collaboratively with sales, logistics, and finance teams, and to contribute to process improvements. - Prior experience in sales administration, customer support, or a similar role; a diploma or degree in business, administration, or a related field is preferred.