CCTV Operator

Role Description The CCTV Operator is a full-time, on-site role based at TUI Blue Manar in Hammamet. The role involves monitoring live CCTV feeds across the hotel premises to identify and report suspicious activity, safety hazards, or incidents in a timely manner. The CCTV Operator will maintain accurate logs, prepare incident reports, and communicate clearly with security staff and relevant departments to support guest and team safety. Daily tasks include checking camera functionality, ensuring recordings are stored and backed up, and following data protection and confidentiality procedures. The role also includes responding to security-related requests, supporting emergency protocols, and adhering to hotel policies and legal requirements regarding surveillance. Qualifications - Experience in CCTV monitoring, security operations, or a similar surveillance role, preferably in hospitality or customer-facing environments. - Strong attention to detail, situational awareness, and the ability to remain focused during long periods of monitoring. - Basic technical skills for operating CCTV systems, video recording equipment, and related software, with the ability to troubleshoot minor issues. - Clear communication skills, including the ability to document incidents accurately and coordinate with security, management, and other departments. - Understanding of safety procedures, emergency response protocols, and confidentiality requirements related to surveillance and data protection. - Ability to work shifts, including evenings, weekends, and holidays, as required by hotel operations. - Strong sense of integrity, discretion, and professionalism when handling sensitive information. - Previous experience in security or safety roles and basic knowledge of local regulations is an advantage.