Digital Product Manager - Tunisia

Founded in 2008, Digital Virgo is a global leader in mobile payment solutions via Carrier Billing. For over 15 years, the Group has supported telecom operators and merchants in deploying and optimizing mobile payment services. With operations in over 40 countries and more than 860 employees, Digital Virgo combines international reach with strong local presence. In 2022, the Group generated €430 million in revenue. Certified as a payment institution in Europe since 2020, Digital Virgo has also earned industry recognition, including a Top 3 ranking among French FinTechs by FrenchWeb, Best Aggregator 2020, and the Meffys Award for innovation in the mobile ecosystem. Job Description Job Overview Digital Virgo Tunisia is looking for a motivated and proactive Digital Product Manager to support the development, marketing and performance of its digital services in the Tunisian market. This role is suited to a candidate with a strong interest in digital services, telecommunications and value-added services (VAS). As part of an agile and versatile team, the successful candidate will contribute to launching and enhancing offers, engaging users and building customer loyalty. Working closely with sales, technical and user acquisition teams, as well as partner telecom operators, the Digital Product Manager will propose and implement initiatives to increase service usage, customer satisfaction and revenue. Key Responsibilities 1. Product Strategy and Offer Development - Contribute to product positioning, offer development and the product roadmap based on user needs and performance insights. - Support the launch of new services by preparing product and marketing briefs, coordinating materials and monitoring launch activities. - Identify opportunities to improve user journeys and recommend enhancements to the customer experience. 2. Marketing Campaigns and Customer Loyalty - Develop and maintain a marketing calendar covering key events, promotional campaigns