Outbound Sales Advisor - English Speaker (Evening Shift)

Job Title: Outbound Sales Advisor – English Speaker(Evening Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Manager Overview Of Role As Outbound Sales Agent you will be required to sell a range of National Pen products to existing customers through Outbound telephone calling. You will do this by contacting customers using a pre-loaded workflow. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary Responsibilities - Calling existing customers using preloaded workflow and generating increased sales. - Manage a data base of unassigned accounts with associated Sales Revenue and Key Performance targets. - Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care. - Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders - Achieve weekly individual sales, calls and revenue targets. - Attend weekly team catch-up meetings, brainstorm new idea sand sales techniques. - Maintain up-to-date knowledge of our products and processes, which will be supported by on-going training, support, and coaching. - Any other duties/projects as directed by Senior Management. Growth &Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications - Fluent in English - Ideally a minimum of 1 year experience in sales environment with an understanding of the importance of building relationships with key decisionmakers. - Passionate about delivering customer service and managing customer expectations. - Excellent communication and negotiation skills