🏡 Real Estate Lettings Administrator

✨ About the role Numan is an early-stage UK property brand, and we’re building our lettings support function from the ground up. We’re hiring a Lettings Administrator to support the day-to-day running of our lettings and property management work. This is a support role covering the tenancy process — helping with applicant enquiries, referencing, contracts, maintenance coordination, and keeping records accurate. You’ll work alongside the team, learn the UK lettings process, and grow into more responsibility as the brand scales. If you’re organised, reliable, and want to build a career in property, this is a ground-floor role with real room to grow. 📋 What you’ll do 👥 Tenant & landlord support • Help handle enquiries from tenants and landlords • Keep both parties updated as things progress • Maintain clear, professional communication 🔑 Applicant & lettings admin • Support the applicant process: enquiries, viewing coordination, referencing • Help move applications through to signed tenancy • Log and track each step accurately 📝 Contracts & records • Assist with preparing tenancy agreements and renewals • Help keep documentation organised and up to date • Learn UK lettings compliance basics (deposits, Right to Rent, EPC, gas safety) — full training provided 🔧 Maintenance coordination • Log maintenance requests from tenants and landlords • Help coordinate contractors and follow issues to resolution 📊 Records & organisation • Keep property, contact, and tenancy records accurate • Track key dates and renewals • Flag anything urgent early 🎯 What we’re looking for Essential • ✅ Reliable and organised — you follow through, meet deadlines, and don’t let things slip. This is non-negotiable. • 💬 Good communication — clear, professional, and responsive in English • 💻 Self-motivated and remote-ready — you manage your own time and stay accountable • 📚 Willing to learn — you pick things up fast and take initiative A plus (not requi