Senior Business Analyst (MRO & Supply Chain)

We are one of the leading technology groups in Italy. We operate as a Business & Technology Accelerator for companies, financial institutions, and public sector organizations, supporting the evolution of their IT and digital strategies. Through an ecosystem of companies that share values, business strategies, and a common vision, we enable our clients to unlock the full potential of technology, amplifying its positive impact on both the economy and society. What To Expect As a Business Analyst focused on delivery and solutions, you are the crucial bridge between our clients' business stakeholders and our technical implementation teams. You will work closely with Project Managers and Product Managers to translate client-specific requirements into highly detailed, actionable specifications. You are involved from the very beginning—conducting gap analyses, supporting the Project Manager in managing scope during the proposal phase, and ensuring our engineers have a flawless blueprint for delivery. Your ultimate goal is ensuring the successful, tailored implementation of our technology. What You Will Do - Interact directly with clients to elicit and comprehensively understand their business needs, capturing edge cases and unwritten "tribal knowledge." - Conduct gap analysis and feasibility studies for proposed project solutions to ensure both technical viability and alignment with the client's physical reality. - Support the Project Manager in actively managing project scope and identifying potential risks during the proposal and discovery phases to protect delivery timelines. - Prepare and deliver tailored presentations to effectively guide client decisions. You will be responsible for translating complex technical results (like forecasting outputs or optimization metrics) into clear business value for customer-facing teams. - Draft user stories, acceptance criteria, and implementation requirements. Act as the daily liaison between technical delivery teams and