SMEs Relationship Manager

Bank ABC is reinforcing its Retail & Digital Banking Department with the recruitment of an SMEs Relationship Manager for its Branch in Sfax. Reporting to the Head of Retail, the Relationship Manager is responsible for managing and developing a portfolio of SME’s and Professionals which implies calling on clients and prospects, being the central point of contact for the clients within the organization. Proactively managing and satisfying client needs, performing credit assessment to determine the opportunities worth pursuing, discussing the proposed facility structures with the Head of Retail and any other relevant product specialists. Principal Responsibilities, Accountabilities and Deliverables of Role: · Manage a portfolio of existing Corporate Clients and/or Groups and Professionals by reaching out to clients, maintaining personalized contacts with each name, promptly answering clients’ queries, and proactively managing clients’ needs. · Develop new relationships by calling on prospects and ensure that ABC is always positioned on key deals and invited to key transactions while identifying other niche opportunities to grow our annuity business · Meet/exceed budget requirements. · Manage a portfolio of existing Corporate Clients and/or Groups and Professionals by reaching out to clients, maintaining personalized contacts with each name, promptly answering clients’ queries, and proactively managing clients’ needs. · Develop new relationships by calling on prospects and ensure that ABC is always positioned on key deals and invited to key transactions while identifying other niche opportunities to grow our annuity business · Meet/exceed budget requirements · Ensure excellent working relationships with all the departments of the bank to serve our clients to the best of our capabilities. · Ensure the achievement of their individual business objectives. · Manage a portfolio of Corporate Clients, SMEs, and Professional customers. · Enhance and develop equipment of t