XCF Order & Product Operations Specialist (Day Shift)

Job Description Job Title: XCF Order & Product Operations Specialist Location: Tunis, Tunisia Overview: The role of XCF Order & Product Operations Management is to compile and manage product details and manage order processing using MCP (product and order management software), Oracle plus Art and Product creation tools. You will work with a variety of web-based programs to manage product, images, orders and data in support of MCP fulfilled orders globally. Primary Responsibilities - Monitor MCP orders and clear blocks from import to Oracle, rejected orders from MCP, Awaiting Fulfiller Response status. - Ability to communicate clearly to employees across the Cimpress Businesses. - Identify and resolve any disruptions in the inventory feed to MCP. - Routinely monitor website sites to assure designed products are live, displayed correctly with accurate scenes and designer set up. - Monitor websites to document category, search positioning, customer ratings. - Assure Product SLAs in the different facilities. - Other duties as assigned. Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Requirements: - Ideal candidate will be self-starter with commitment to producing high-quality work. - Must be skilled and comfortable with web-based programs and the internet, as well as in managing data. - Must have high level of expertise in using Excel and other Microsoft Office tools. - Candidate will be a results-driven, active member of the New Product group. - Must possess excellent communication skills and be a team player who works to creatively solve problems. - Demonstrated adherence to company policies and procedures. Knowledge: - High School certificate or technical certificate. - Fluent English verbal and written - Fluency in Another