Arabic Medical receptionist

Company Description Derma Clinic is a specialized dermatology and aesthetic care provider dedicated to delivering safe, high-quality skin and cosmetic treatments. The clinic focuses on patient-centered care, offering personalized treatment plans and professional service in a modern, welcoming environment. Located in Dubai, Derma Clinic serves a diverse community and upholds strict standards of confidentiality, hygiene, and clinical excellence. Team members are encouraged to collaborate, maintain professional integrity, and contribute to a positive patient experience. Role Description The Arabic Medical Receptionist will be responsible for welcoming patients, managing check-in and check-out procedures, and ensuring a smooth flow at the front desk. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, updating patient records, and coordinating with medical staff for patient visits and follow-ups. The role also involves handling basic administrative tasks, maintaining organized reception and waiting areas, and supporting patients with registration, insurance, and documentation in both Arabic and English. This is a full-time, on-site role based in Dubai, requiring consistent professionalism, confidentiality, and high-quality customer service. Qualifications • Candidates should possess strong Appointment Scheduling skills and experience in a Medical Office or clinic setting. • Candidates should demonstrate professional Phone Etiquette and core Receptionist Duties, including patient greeting and front desk coordination. • Candidates should have knowledge of Medical Terminology and the ability to work effectively with healthcare professionals and patient documentation. • Fluency in Arabic and good command of English, with clear verbal and written communication skills. • Proficient in basic computer use and clinic management or appointment software. • Strong customer service orientation, empathy, and the ability to work with patients from diverse backgrounds. • Attention to detail, reliability, and the ability to handle confidential information appropriately. • Previous experience in a dermatology or medical clinic reception role is an advantage; relevant diploma or certification in administration or healthcare support is preferred. Show more Show less Company Description Derma Clinic is a specialized dermatology and aesthetic care provider dedicated to delivering safe, high-quality skin and cosmetic treatments. The clinic focuses on patient-centered care, offering personalized treatment plans and professional service in a modern, welcoming environment. Located in Dubai, Derma Clinic serves a diverse community and upholds strict standards of confidentiality, hygiene, and clinical excellence. Team members are encouraged to collaborate, maintain professional integrity, and contribute to a positive patient experience. Role Description The Arabic Medical Receptionist will be responsible for welcoming patients, managing check-in and check-out procedures, and ensuring a smooth flow at the front desk. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, updating patient records, and coordinating with medical staff for patient visits and follow-ups. The role also involves handling basic administrative tasks, maintaining organized reception and waiting areas, and supporting patients with registration, insurance, and documentation in both Arabic and English. This is a full-time, on-site role based in Dubai, requiring consistent professionalism, confidentiality, and high-quality customer service. Qualifications • Candidates should possess strong Appointment Scheduling skills and experience in a Medical Office or clinic setting. • Candidates should demonstrate professional Phone Etiquette and core Receptionist Duties, including patient greeting and front desk coordination. • Candidates should have knowledge of Medical Terminology and the ability to work effectively with healthcare professionals and patient documentation. • Fluency in Arabic and good command of English, with clear verbal and written communication skills. • Proficient in basic computer use and clinic management or appointment software. • Strong customer service orientation, empathy, and the ability to work with patients from diverse backgrounds. • Attention to detail, reliability, and the ability to handle confidential information appropriately. • Previous experience in a dermatology or medical clinic reception role is an advantage; relevant diploma or certification in administration or healthcare support is preferred. Show more Show less