Event Registration, Customer Service & Timing Intern (Unpaid)

ITP Sport, part of ITP Media Group, delivers sports events and experiences, including Spartan and Tough Mudder. We’re looking for an organised, customer-focused and proactive intern to support participant registration, event enquiries and race timing operations. This role offers hands-on experience in event management, participant services and event-day operations, working closely with internal teams and external timing providers to ensure a smooth participant experience. Key Responsibilities • Respond to participant enquiries and assist with registration updates, changes and general event information. • Support race pack collection and event-day check-in, ensuring a smooth and organised process. • Coordinate with internal teams and external timing providers on participant start lists, timing chips and race results. • Assist with resolving timing and results enquiries, escalating issues when needed. • Maintain accurate registration records and participant information. • Support post-event reporting, results follow-ups and general administrative tasks. Requirements • Strong communication and customer service skills. • Excellent organisational skills and attention to detail. • A proactive approach with good problem-solving abilities. • Comfortable managing enquiries and multiple tasks in a fast-paced environment. • Ability to work collaboratively with internal teams, participants and external providers. • Flexibility to support event-day operations when required. • An interest in sports, events or customer service is an advantage.