HR & Office Administrator

JAM Event Services is looking for a highly organised, people-oriented HR & Office Administrator to join our Dubai office on a full-time basis. This is a hands-on role covering all facets of office operations alongside high-level HR and administrative support. It suits someone with prior office management and HR coordination experience who thrives in a fast-paced environment, enjoys multitasking, and can independently juggle a wide range of operational priorities. Location: Dubai, United Arab Emirates (on-site) Type: Full-time Reports to: Finance Director Start date: ASAP OFFICE MANAGEMENT • Ensure the smooth daily running of the office and oversee all administrative functions to maintain an efficient, professional working environment. • Supervise and coordinate office staff, vendors and service providers including cleaning, IT support, security and maintenance teams. • Manage procurement and inventory of office supplies. • Monitor and schedule regular maintenance of office equipment and coordinate repairs or upgrades. • Oversee utilities and service contracts, ensuring timely renewals and payments. • Liaise with building management on maintenance, access control, parking allocation and shared facilities. • Maintain organised records of company licences, trade licences, tenancy agreements and renewal schedules. • Oversee incoming and outgoing correspondence and manage digital and physical document archiving to company standards. • Support onboarding and offboarding, including desk setup and exit clearance coordination. • Handle IT setup for new employees, including software installation and access to company folders on SharePoint. • Act as the point of contact for staff queries relating to administration, logistics and facilities. • Assist in implementing company-wide administrative policies and standard operating procedures. • Oversee general office upkeep to maintain a welcoming and tidy workspace. • Greet and look after guests professionally, manage the front door, receive deliveries and maintain visitor sign-in procedures. • Maintain strict confidentiality of data, employee information and sensitive company records. • Handle ad hoc executive support such as flight bookings, business travel and related coordination. HR ADMINISTRATION • Oversee the hiring process for new full-time staff members. • Manage visa processing, work permits and renewals in coordination with the PRO and relevant government authorities. • Handle core HR documentation including employment contracts, promotion letters and termination notices. • Maintain and update HR databases, employee records and files in line with company policy and data protection standards. • Administer the HR software platform, provide employee access and keep records accurate and up to date. REQUIREMENTS • Proven experience working within the GCC region, particularly the UAE and KSA. • Knowledge of UAE and KSA labour law, employment regulations and compliance requirements. • Experience managing the full employee lifecycle: recruitment, onboarding, contracts, employee relations, performance management and offboarding. • Solid understanding of work permit, visa, immigration and government relations processes across the GCC. • Proven experience in office management. • Excellent organisational and communication skills. • Strong knowledge of compensation and benefits administration, payroll coordination and workforce planning. • Experience handling disciplinary matters, grievance procedures and conflict resolution in line with local labour law. • Proficiency with HRIS platforms and office productivity tools (Microsoft Office 365, Excel, SharePoint). • Experience managing vendors, procurement and facilities. • Tech-savvy, with a quick aptitude for new systems and apps. • Comfortable working independently and taking initiative. • High level of discretion and professionalism in handling confidential information. • Knowledge of health-and-safety compliance and office best practice. Please note: candidates who already hold their own UAE residence visa are preferred.