Learning Coordinator

JOB DESCRIPTION KEY ACCOUNTABILITIES • Coordinate and administer Learning & Development programs, including training sessions, workshops, onboarding, and leadership initiatives. • Manage training calendars, participant nominations, registrations, attendance, and scheduling • Coordinate end-to-end training logistics, including venues, virtual sessions, materials, and learning resources. • Liaise with internal stakeholders, facilitators, and external vendors to ensure smooth program delivery. • Provide administrative support during training sessions and ensure a positive learner experience. • Administer the Learning Management System (LMS), including course creation, enrollments, content updates, and completion tracking. • Support employees with LMS access, learning assignments, and training-related queries • Maintain accurate learning records, databases, attendance, certificates, and training documentation. • Prepare learning reports and dashboards on participation, completion rates, learning hours, and compliance. • Coordinate vendor documentation, invoicing support, and stakeholder communications related to learning programs. • Prepare learner communications, including invitations, reminders, joining instructions, and post-training follow-ups. • Support learning feedback collection, evaluation activities, and the creation of basic learning communications, infographics, and post-learning toolkit. QUALIFICATIONS QUALIFICATIONS & COMPETENCIES • Bachelor's degree in Human Resources, Business Administration, Education, or a related field (or equivalent qualification with relevant experience. • 2–5 years of experience in learning administration, HR administration, training coordination, or a similar role. • Experience coordinating training programs, workshops, and employee learning activities. • Hands-on experience with Learning Management Systems (LMS) or HR syste • Strong administrative, planning, organizational, and coordination skills. • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook. • Strong attention to detail, record management, reporting, and the ability to manage multiple priorities. • Excellent communication, stakeholder management, and customer service skills with strong English proficiency.