Associate Sales Process Specialist

Job Description We work at the center of safety and sustainability — we’re helping to tackle the worst aspects of the global climate crisis with projects in electrical infrastructure, renewable energy and electrified transportation. Whether we’re helping customers make safer electric vehicle batteries or debating the impact of wind farms, we develop cutting-edge safety science. And we do it in some of the largest and best-equipped laboratories in the world. We’re always looking for people to help us explore, experiment and advance ideas that change the way the world works. Join our team as the Associate Sales Process Specialist who will support ULS’ sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support. Responsibilities - Coordinates pre- and post-sale actions to ensure customers are meeting testing requirements and product or service adoption timelines. - Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools. - Process quotes into Orders using our ERP system; regular adapting of orders based on operational needs. - Supports our sales professionals by performing (included but not limited to) admin-related sales tasks. - Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of accounts and account opportunities. - Build an internal UL problem-solving network and proactively engage internal personnel to anticipate problems, improve delivery, and develop solutions that improve ULS’ customer experience. - Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement. - Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders. Qualifications - High School/Technical School diploma. - Preferably 2-5 years of experience in