Bilingual AR/AP Clerk 🧾💰🥜 (Bilingual Accounting Clerk, Bookkeeper | Accounts Receivable, Accounts Payable, Bilingual French-English | Asana, Google Workspace, Slack | Remote)

About the CompanyWe're a Canadian food manufacturer, distributor, and category pioneer with a focus on natural products. Our mission: bring better products at better prices to consumers who want to live their best lives with confidence and ease. We produce two distinct product lines: powdered nut butters — including powdered peanut, almond, and hazelnut butters, plus real peanut butter bars — and a barista-inspired line of sugar-free coffee and cocktail syrups. The nut butter line appeals to health-conscious consumers using it in protein shakes and baking; the syrup line has found a growing audience in the "dirty soda" trend — flavoured sodas dressed up with syrups and cream. We outsource some manufacturing and run syrup production in-house, just across the street from our Montreal office. We sell across Canada, the United States, and Europe through major retailers including Costco, Walmart, Whole Foods, and Winners, as well as direct-to-consumer through our website and Amazon. We brought Canada's first powdered peanut butter to market, along with the world's first powdered almond and hazelnut butters — innovations that helped turn the category into a pantry staple. OUR COMPANY VALUES guide our team and shape our culture: • 🤝 We are a team: No one's siloed here — we pitch in wherever we're needed. • ❤️ We care: For each other and for the outcome, so a problem in one department is a problem we all solve together. • 💡 We bring ideas to life: Everyone's voice matters, and we're always open to testing new approaches. • ✅ Can-do attitude: When something goes wrong, we ask "how do we fix this?" and get to work. • 📈 We're profit-oriented: We grow when it makes sense, not for growth's sake, staying smart and deliberate about every decision. • ⚙️ Work smart, technology-enabled: We use tools and AI to cut out busywork so our time goes toward the work that actually matters. We're a hybrid team of ~28, headquartered in Montreal, with teammates working remotely across Canada and offshore in the Philippines. Our team spans Accounting, HR, Social Media, Production and Warehouse, Quality Assurance, and Syrup Production, along with Creative Leads who scout trends and test new flavours, and Operations — our largest team, owning client relationships, order flow, and logistics. We stay connected in real time on Slack, even coordinating shipments with our warehouse team. It's a close-knit, help-each-other culture — when one team hits a snag, it's everyone's problem to solve. We work hard and make time to enjoy it: think Wednesday treats, dirty soda stations, bonus points you can redeem on your birthday, and a peer recognition program (Kudos Fridays) that turns good work into real rewards. About the Role We're looking for a remote Bilingual AR/AP Clerk to take ownership of daily invoicing, payments, and collections — relieving our Financial Controller of time-consuming transactional work so she can focus on higher-level finance strategy. Because our vendors, customers, and internal teams span both English and French speakers (with English as our primary working language), this role requires someone who can move fluidly between both — handling the full AR/AP cycle without anything falling through the cracks across our retail and direct-to-consumer channels. This role exists because the company is growing, and our Financial Controller needs someone reliable who can run the AR/AP function autonomously after an initial training period. Our IDEAL CANDIDATE brings 2–4 years of experience in roles like AR/AP Clerk, Bilingual Accounting Clerk, Bookkeeper, Accounting Assistant, or related. You move naturally between accounts receivable and accounts payable, and you switch just as easily between French and English depending on who's on the line. You're proactive without being pushy, and calm under pressure when a customer disputes a charge or a vendor chases a late payment. You troubleshoot on your own first — checking records, testing a different approach — and only escalate when you genuinely need a decision or clarification. You take pride in keeping things organized, and the idea of owning a process end-to-end appeals to you more than bouncing between tasks with no closure. After a few weeks of training, you're someone the Financial Controller can fully trust to run things independently — no hovering, no constant check-ins. Performance Metrics: Your performance will be measured by invoice processing accuracy, payment turnaround time, collections follow-up consistency, AR aging performance, vendor and customer record accuracy, and responsiveness to vendor and customer inquiries. Reporting Structure: You'll be on the Accounting Team, working closely with the Financial Controller on day-to-day AR/AP work. This position reports directly to the Financial Controller. You'll be doing things like: • Accounts Receivable Processing: invoicing shipped orders; tracking and posting customer payments; managing collections on overdue invoices; verifying outstanding balances for customer orders in Asana and flagging accounts for follow-up; preparing and sending account statements; handling customer payment inquiries by email and phone, in English and French; monitoring short payments and deductions • Accounts Payable Processing: verifying and coding vendor invoices in Beanworks or QuickBooks Online; matching invoices against purchase orders and receipts; fixing discrepancies; preparing and executing vendor payments; sending remittance notifications; responding to vendor inquiries; managing the accounting inbox; monitoring early-payment discounts and late fees • AR/AP Documentation: maintaining organized digital files for all AR/AP paperwork; pulling invoices and support documents on request • Vendor & Customer Data Maintenance: setting up and updating vendor and customer records in Beanworks; keeping account information current and accurate • Process Improvement: contributing ideas for process improvements; help