Outbound Sales Advisor - Bilingual Speaker EN & FR (Evening Shift)

Job Title: Outbound Sales Advisor – Bilingual Speaker (Evening Shift) Location: Tunis, Tunisia Overview Of Role - The Outbound Inside Sales Agent you will be required to sell a range of National Pen product to existing customers through outbound telephone calling. - You will do this by contacting customers using a pre-loaded workflow. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Primary Responsibilities - Calling existing customers using preloaded workflow and generating increased sales. - Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets. - Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care. - Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders - Achieve weekly individual sales, calls and revenue targets. - Attend weekly team catch up meetings, brainstorm new ideas and sales techniques. - Maintain up-to-date knowledge of our products and processes, which will be supported by on on-going training, support, and coaching. - Any other duties/projects as directed by Senior Management. Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications - Fluent in English and Frensh - 6 Months of working in National Pen. - Ideally a minimum of 1 year experience in sales environment with an understanding of the importance of building relationships with key decision makers - A minimum of 6 months experience as an outbound sales English advisor (Evening Shift). - Passionate about delivering customer service and managing customer expectations. - Excellent communication and negotiation skills - Able to