Sales Development Representative (SDR) (Mid–Senior Level)

Department: Sales Team Location: Full remote Contract Type: Full time role Working Hours: EMEA business hours, overlap with European clients Experience: 5–8 years preferred; exceptional 3–5 years considered Language: Fluent in English Company Overview DXHero stands for “Digital Transformation Hero” — a specialist company that helps enterprises improve reliability, reduce downtime, and navigate complex modern systems with confidence. We are a high-end Observability Professional Services team working closely with our technology partner Datadog to support enterprise customers across the EMEA region. Our mission is simple and ambitious: help enterprises reduce IT downtime, strengthen system reliability, and build long-term observability excellence. Modern digital infrastructure is more complex than ever, and without strong observability, downtime becomes unpredictable and costly. This is why DXHero exists — we help enterprises detect issues earlier, recover faster, and prevent failures before they impact the business.  Our culture is grounded in Integrity, Reliability, Proactiveness, Growth, and Teamwork. We work transparently with our customers, proactively provide improvements, and continuously sharpen our technical and consulting skills. Every project is an opportunity to learn and evolve. If you want to grow fast, work with global teams, and build impactful solutions, DXHero is the right place for you. Share your CV and LinkedIn profile with HR@dxhero.io . Let’s make digital systems more reliable for the world — join us to Go Big, Go Global. DXhero Core Value: - Integrity - We act with honesty, transparency, and responsibility — with customers, partners, and each other. Integrity is the foundation of every decision we make. - Reliability - We keep our promises, deliver with consistency, and take ownership of the systems we help build. - Proactiveness - We do not wait for issues to appear — we anticipate needs, identify risks, and propose improveme