Senior Account Executive

As a Digital Sales Solution Specialist, you will be responsible for driving new business growth and expanding SBS's Digital Engagement solutions across the Middle East and Africa region. Working with Tier 1, Tier 2, and Tier 3 financial institutions, you will engage senior business and technology stakeholders to understand their strategic objectives and position SBS as a trusted partner in their digital transformation journey. Digital Engagement is a critical component of modern banking, enabling financial institutions to acquire and retain customers, enhance user experiences, meet regulatory requirements, and compete effectively in an increasingly digital marketplace. SBS's Digital Engagement platform supports banks across mobile, web, assisted channels, and open ecosystems, making it a key strategic investment for our customers. In this role, you will manage complex enterprise sales cycles, develop and execute territory growth strategies, and lead high-value opportunities from prospecting through contract signature. Success requires a consultative sales approach, strong business acumen, and the ability to build trusted relationships with executive stakeholders. This is a quota-carrying role with direct responsibility for generating new revenue, building a sustainable pipeline, and consistently achieving or exceeding sales targets. The ideal candidate thrives in a fast-paced environment, enjoys navigating complex customer challenges, and is passionate about helping financial institutions accelerate their digital transformation initiatives. Responsibilities: Own the Full New Business Lifecycle for Digital Engagement • Prospect identification and lead generation • Opportunity qualification and value creation • Negotiation and closing of new contracts with net new logos and existing customers • Expand strategic customers Own the Cross-Sell Lifecycle • Manage cross-sell opportunities for Digital Engagement within SBS's existing customer base • Work closely with Global Key Account Managers to expand footprint and deal size in strategic accounts Sell at Executive Level • Use consultative selling techniques to build credible, long-term relationships with senior executives up to C-level • Position Digital Engagement as a strategic platform decision, not a feature purchase • Connect technology to business outcomes including growth, cost reduction, compliance, and speed to market Lead Complex Deals End-to-End • Collaborate closely with Presales and internal experts to shape tailored, high-impact solutions • Lead deal and bid teams, including RFx responses, to design and defend winning proposals • Take ownership of contract negotiations, working confidently with Legal, Finance, and senior stakeholders Operate with Discipline • Provide timely and accurate weekly sales forecasts for new business • Deliver on forecast commitments across subscriptions, professional services, and consulting • Act as a visible and proud ambassador of the SBS brand in the market Qualifications • 5+ years of experience selling enterprise software or SaaS • Strong exposure to the Financial Services industry, ideally retail banking and/or fintech • Demonstrated ability to close complex, multi-stakeholder deals • Language: French is mandatory How You Sell • Comfortable engaging C-level executives and challenging their thinking • Naturally consultative, with a hunter's mindset and ownership mentality • Effective working across matrix organizations with multiple stakeholders • Motivated by building pipelines, winning deals, and making things happen • Fluent in English • Proven track record of success and overachievement in sales and account management • Demonstrated ability to manage complex sales processes and convert opportunities into new business within the financial services market • Experience managing contract negotiations with clients • Knowledge of retail financial services and understanding of related solutions Show more Show less As a Digital Sales Solution Specialist, you will be responsible for driving new business growth and expanding SBS's Digital Engagement solutions across the Middle East and Africa region. Working with Tier 1, Tier 2, and Tier 3 financial institutions, you will engage senior business and technology stakeholders to understand their strategic objectives and position SBS as a trusted partner in their digital transformation journey. Digital Engagement is a critical component of modern banking, enabling financial institutions to acquire and retain customers, enhance user experiences, meet regulatory requirements, and compete effectively in an increasingly digital marketplace. SBS's Digital Engagement platform supports banks across mobile, web, assisted channels, and open ecosystems, making it a key strategic investment for our customers. In this role, you will manage complex enterprise sales cycles, develop and execute territory growth strategies, and lead high-value opportunities from prospecting through contract signature. Success requires a consultative sales approach, strong business acumen, and the ability to build trusted relationships with executive stakeholders. This is a quota-carrying role with direct responsibility for generating new revenue, building a sustainable pipeline, and consistently achieving or exceeding sales targets. The ideal candidate thrives in a fast-paced environment, enjoys navigating complex customer challenges, and is passionate about helping financial institutions accelerate their digital transformation initiatives. Responsibilities: Own the Full New Business Lifecycle for Digital Engagement • Prospect identification and lead generation • Opportunity qualification and value creation • Negotiation and closing of new contracts with net new logos and existing customers • Expand strategic customers Own the Cross-Sell Lifecycle • Manage cross-sell opportunities for Digital Engagement within SBS's existing customer base • Work closely with