🛠️ Service Operations & Account Executive

🛠️ Service Operations & Account Executive — UK Property Services 📍 Fully Remote · 🕘 UK business hours 🏠 About us We run fast-growing UK property platforms that serve landlords, estate agents and commercial clients. We cover everything from maintenance and emergency repairs to compliance certificates, EPCs, photography and floorplans, all delivered through a network of vetted contractors and service providers. 🎯 The role You’ll run day-to-day operations for one or more of our platforms. Every job goes through you, from the first enquiry to the paid invoice. You’ll quote the work, book the right contractor, keep the client informed and make sure the numbers add up. This suits someone who likes being the person who keeps things moving. 📋 What you’ll do 📅 Bookings & dispatch: Take enquiries by phone, email and the platform. Schedule jobs, assign contractors and track every job through to completion, whether emergency, urgent or routine. 💷 Quotations: Price jobs from our price lists and supplier estimates (labour, materials and margin). Follow up on quotes until they become bookings, and get approval for any extra work. 👷 Contractor network: Recruit and onboard tradespeople and service providers. Check ID, insurance, qualifications and accreditations, and track when documents expire. No one goes out without verified paperwork. 💬 Clients & accounts: Be the main contact for landlords, estate agents and commercial clients. Handle complaints quickly, onboard new accounts, and grow them through repeat work and recurring compliance contracts. 🧾 Invoicing: Check completed jobs against quotes and supplier invoices, raise client invoices, chase payments and flag any margin problems. 📑 Compliance: Check completion reports, photos and certificates, and track recurring compliance deadlines for every property. ✅ You’ll succeed here if you 🗣️ Communicate clearly and calmly, in writing and on the phone, especially with unhappy customers 🗂️ Are organised enough to run 20+ live jobs without losing track 🔢 Are confident with numbers (quotes, margins, invoices) 💻 Are comfortable using a CRM and learning new platforms quickly 🚀 Take ownership and fix problems without waiting to be told ⭐ Bonus: Experience in UK property, lettings, facilities management or trades dispatch 🌱 What we offer 🌍 Fully remote, so you can work from anywhere 📈 A clear path to Operations Lead as our platforms and networks grow 🧠 Real influence over how operations, processes and tools are built 🤝 Direct exposure to UK property clients, account management and business development 🏗️ Experience across more than one property platform, from bookings to dispatch to invoicing 📩 How to apply Email your CV to firas@xentrix.xyz with the subject line “Property Ops Executive – [Your Name]”. • In a few lines, tell us about a time you sorted out an operational mess. We read every application. ✨ Show more Show less 🛠️ Service Operations & Account Executive — UK Property Services 📍 Fully Remote · 🕘 UK business hours 🏠 About us We run fast-growing UK property platforms that serve landlords, estate agents and commercial clients. We cover everything from maintenance and emergency repairs to compliance certificates, EPCs, photography and floorplans, all delivered through a network of vetted contractors and service providers. 🎯 The role You’ll run day-to-day operations for one or more of our platforms. Every job goes through you, from the first enquiry to the paid invoice. You’ll quote the work, book the right contractor, keep the client informed and make sure the numbers add up. This suits someone who likes being the person who keeps things moving. 📋 What you’ll do 📅 Bookings & dispatch: Take enquiries by phone, email and the platform. Schedule jobs, assign contractors and track every job through to completion, whether emergency, urgent or routine. 💷 Quotations: Price jobs from our price lists and supplier estimates (labour, materials and margin). Follow up on quotes until they become bookings, and get approval for any extra work. 👷 Contractor network: Recruit and onboard tradespeople and service providers. Check ID, insurance, qualifications and accreditations, and track when documents expire. No one goes out without verified paperwork. 💬 Clients & accounts: Be the main contact for landlords, estate agents and commercial clients. Handle complaints quickly, onboard new accounts, and grow them through repeat work and recurring compliance contracts. 🧾 Invoicing: Check completed jobs against quotes and supplier invoices, raise client invoices, chase payments and flag any margin problems. 📑 Compliance: Check completion reports, photos and certificates, and track recurring compliance deadlines for every property. ✅ You’ll succeed here if you 🗣️ Communicate clearly and calmly, in writing and on the phone, especially with unhappy customers 🗂️ Are organised enough to run 20+ live jobs without losing track 🔢 Are confident with numbers (quotes, margins, invoices) 💻 Are comfortable using a CRM and learning new platforms quickly 🚀 Take ownership and fix problems without waiting to be told ⭐ Bonus: Experience in UK property, lettings, facilities management or trades dispatch 🌱 What we offer 🌍 Fully remote, so you can work from anywhere 📈 A clear path to Operations Lead as our platforms and networks grow 🧠 Real influence over how operations, processes and tools are built 🤝 Direct exposure to UK property clients, account management and business development 🏗️ Experience across more than one property platform, from bookings to dispatch to invoicing 📩 How to apply Email your CV to firas@xentrix.xyz with the subject line “Property Ops Executive – [Your Name]”. • In a few lines, tell us about a time you sorted out an operational mess. We read every application. ✨ Show more Show less