Sales Executive - Auto Loans

Job Summary Promote Auto Loans and cross sell other FAB products within the assigned Business Territory (field sales) against set financial targets. Key Responsibilities • To achieve or exceed agreed Auto Loans sales targets to build new customer base for FAB • To promote the sales of Auto Loans in assigned area or work • To build and maintain effective business relationship with customers • To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes • To ensure the submitted customer applications and documentations are complete and error free • To follow up for Document discrepancies which have been approved as Deferrals • Minimize errors and act upon them for correction and re-submission if any. • To provide sales MIS to Team Leader on regular basis. • To provide ongoing customer / market feedback to Team Leader to improve business • To provide Sales DSR to Sales Manager on Regular Basis. • To ensure high level of customer service while handling business proceedings. • To adhere code of conduct & ethics while performing required duties especially while doing the Authentications of KYC documents. • To capitalize on-cross selling opportunities • To perform duties of Team Leader in his absence if assigned so • To recommend customer applications which are considered good credit risk and as per FAB policy. • Requires good convincing and negotiating skills in view of complexity in the relevant product • Be aware of competition and suggest changes for product improvements • Maintain effective business relationship with all branches and internal departments • To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader • To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately. • Don’t argue with the customers and No commitments should be given to any customer. • Maintain Effective Relationships with teammates and supervisors. • To ensure that the product information shared with the customer is accurate. • To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank. Essential REQUIREMENTS / QUALIFICATIONS Minimum Qualification • High school diploma • Minimum Experience • 1 to 2 years’ experience in selling banking products or in a financial industry Preferred / Beneficial • Bachelor’s degree in business administration, Finance, Banking or a related major field of study is preferred • Experience in selling banking products is an added advantage Skills • Service excellence, good knowledge of FAB retail products • Adherence to policies, processes, and procedures both internally and externally • Competitive awareness and benchmarking • Multicultural awareness • Be always Customer Obsessed • Proactive • Strong Sales skills • Customer sales targets • Client satisfaction index